FAQs

Please find below some frequently asked questions - we will be working to expand this page to cover any additional questions we receive from our customers, but if you can't find the information that you need here, please do not hesitate to contact us.

How can I contact you to discuss an order?

Either give us a call on 07947 840624 or email us on: contactus@mimisemporium.co.uk

How will I know if my order has been dispatched?

We will send you an email as soon as we have sent your items. For information about delivery, please see the Delivery page.

What is your policy on Returns & Exchanges?

Please see our Returns & Exchanges policy page.

What is your policy on privacy?

Please see our Privacy Policy page.

What are your terms and conditions?

Please see our Terms & Conditions page.

How do I access my order history information?

Log in to your user account to view and edit all of your information, including your saved addresses and your past order history.

What do I do if I haven't received my order confirmation?

Please check your junk mail or spam folder. Occasionally, email service providers mistakenly filter out emails as junk/spam. If the email does not appear in your junk mail, please let us know via our contact form and we will get back to you ASAP regarding your order.

© Mimi Accessories 2019

Company No. 7269912
VAT No. 993 3627 79